FAQ's
​Joining & Memberships​
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Join Online
You can register via our website just click this link!
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Join In Person
You can also join at reception by filling out a quick form. Payments can be made via cash or card.
Please note:
To set up a direct debit or rolling membership, you will need to register online using the link above.
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How do I cancel my membership?
To cancel your membership, please get in touch with Ashbourne Management:
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Alternatively, text the word “HELP” to 60777​​
Please ensure to include your full name as well as your membership number when getting in touch.
What membership options do you offer?
For all membership options and pricing, please visit our membership prices page.
Do you offer a free trial?
No, we do not offer a free trial.
Do you offer day passes?
Yes, we offer a £6 day pass which can be purchased online or at reception on the day of your visit.
What is the minimum age to join?
The minimum age to join the gym is 16 years old.
What are your opening hours?​
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Monday – Friday: 6:00 AM – 10:00 PM
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Saturday & Sunday: 10:00 AM – 6:00 PM
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What are your Bank Holiday opening hours?​
Bank Holidays - The gym is open from 10:00 AM – 4:00 PM.
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Is the gym open during Christmas and New Year?​
Yes. On Christmas Eve and New Year’s Eve, the gym is open from 10:00 AM – 4:00 PM.
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The gym is closed only on:
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Easter Sunday
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Christmas Day
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Boxing Day
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New Year’s Day
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Do you have changing rooms, showers, and lockers?
Yes, we provide clean changing rooms, showers, and secure lockers for members.
Is parking available?
The gym does not have a parking lot; however, there is plenty of on-street parking nearby.
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Do you have personal trainers?
Yes, we can direct members to personal trainers. Please note that each personal trainer has their own pricing.
Do you offer fitness classes?
We do not currently offer fitness classes.
Can beginners join the gym?
Absolutely. Our gym welcomes all fitness levels, and staff are available to help beginners get started safely.